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Posts tagged ‘customer service’

Random Thoughts: Really, lady?

Customer: Do you have any rock salt?

Me: No, I’m sorry; the only thing I have is…

Customer: Just show me what you’ve got!

~ I walk the customer to our product. ~

Me: This is the only thing I have. It works really well, and you don’t have to use very…

Customer: No, I’ve got that!! What I’m looking for is rock salt!

~~~

Is it just me?

Am I the crazy one?

.

Just another day at work.

Occasionally, I have to get to take a shift at register.  Generally, I don’t mind, because I like to interact with our customers.  And it can get real interesting up at check-out.  A few days ago, for example, a guy came in looking for a specific kind of cigar.  I say guy.  He looked to be at least 80, but maybe that’s just a result of his lifestyle.

This is an accurate account of our sparkling conversation.  I know because it was so good that I wrote it down right afterwards.  You’re welcome. continue reading…